Legal
Privacy & cookies
Last updated:
Data controller: Fox Bransford Ltd. Registered in England, company number 17538608. Registered office: 10 Cheyne Walk, Northampton, NN1 5PT.
What we collect
When you send an enquiry or message through this website we collect the details you give us: your name, email address, phone number (optional), and any event details and message. We also record which page you used and, if you arrived from a campaign link, the campaign tags in that link, so we know how people find us. We also store a hashed IP address and browser type for spam protection.
How we use it
- To reply to your enquiry and arrange your booking or event (legitimate interests / steps before a contract).
- To keep basic records and protect the website from spam and abuse.
We don't sell your information or use it for marketing without your separate consent.
How long we keep it
Enquiries are used to deal with your request and any resulting booking. Enquiries are deleted 12 months after the enquiry or the event date, whichever is later.
Cookies
Essential
We store your cookie choice in your browser, and keep a note of how you arrived for this visit (session only) so it can be attached to an enquiry if you send one. Our hosting also sets two essential cookies that contain nothing about you: Cloudflare's security cookie (__cf_bm, which helps tell people from bots and lasts 30 minutes) and __dpl, which keeps your visit on the same version of the website for up to a day.
Visit statistics from our website host
Our website host, Lovable, counts visits to the site for us – for example pages viewed, the referring site and the type of device – whatever you choose in the cookie banner. It doesn't use cookies for this, and we only use the counts to see how the site is doing.
Analytics (only if you accept)
If you click Accept, we use Google Analytics to understand how the site is used – for example which pages are viewed and whether booking or contact buttons are clicked. If you click Reject, no analytics cookies are set and nothing is sent.
Maps
Until you accept cookies, the map on our pages comes from OpenStreetMap, which doesn't set tracking cookies. If you accept, we show a Google map instead, and Google may set its own cookies. Changing your cookie choice switches the map without reloading the page. Get directions opens Google Maps in a new tab.
Who else handles your data
We use a small number of service providers, who handle data only to provide their service to us:
- Website hosting and security: Lovable hosts the website and stores enquiries, and Cloudflare protects and delivers it.
- Email delivery: our email provider sends enquiry notifications to our team and confirmation emails to you.
- Google Maps: only if you accept cookies, so the Google map can load.
- Google Analytics: only if you accept cookies.
- Online table bookings are made on SevenRooms' website, and SevenRooms' own privacy policy applies to the details you give there.
Your rights
You can ask to see, correct or delete the information we hold about you, or object to how we use it. Contact us at enquiries@foxbransford.co.uk or using our contact form. You can also complain to the Information Commissioner's Office (ico.org.uk).